Jennifer Oresiri Orode is a Customer Service Expert re-engineering businesses across Africa to achieve high profitability by delivering exceptional experiences to customers. She is a firm believer in the mantra that businesses should be of the customer and for the customer.
Certified by the National Customer Service Association (NCSA) USA, she is a member of the Chartered Management Institute (CMI) United Kingdom and Chartered Manager with the Nigeria Institute of Management (NIM). She holds a Master’s degree in Business Administration (Finance) from Coventry University and has been trained as a Portfolio Manager by the International Faculty of Finance (IFF), United Kingdom.
Jennifer is passionate about driving business growth and transformation as well as creating wealth for both customers and organisations. She has led and managed businesses and multi-dimensional teams across various capacities in treasury and security sales, funds management, business development, client relationship management, and strategy formulation and implementation. She is the curator of the Entrepreneurial Training Program, CRSP, which has equipped several entrepreneurs to engineer customer-centric businesses.