Courses

The CCSP International Certification Preparatory Course is a specialized program offered by the Ingenium Academy to prepare students for the esteemed Certified Customer Service Professional (CCSP) Certification, issued by the National Customer Service Association USA. This course is tailored to provide you with a deep understanding of essential customer service concepts, strategies, and best practices, …

International Certification Course – The CCSP(NCSA) Read More »

Take your customer service skills to the next level with this carefully curated course designed for personnel who seek to become professionals in the customer service industry. The course is divided into two broad areas, Customer Relationship Development and Customer Relationship Management, to provide you with a comprehensive understanding of the rudiments of customer service.